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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Amaro Morais

October 26, 2026

5 out of 5 rating by Amaro Morais
"Sarai did great!"
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Michael Dunnegan

October 23, 2026

1 out of 5 rating by Michael Dunnegan
"Offered a $226 premium. Another agency (AM best “A” rated) offered $105, for the Exact Same Coverage!

Embarrassing! Shame on you, Jake!"
We responded:
"Thank you for your feedback. We’re sorry to hear that you were disappointed with the quotes you received.

For context, the coverage requested was $2,000,000 of 30-year term life insurance. An Elite Preferred Non-Tobacco rating was used when the quote of $127.89 per month was provided. An additional quote using a different rating class, Standard Non-Tobacco, was also provided at $254.89 per month.

As with all life insurance quotes and applications, pricing is based on underwriting and the rate class for which an applicant ultimately qualifies, so premiums can vary significantly.

We take the suggestion that we provide “bad faith quotes” seriously. Our quotes are provided in good faith based on the information provided, the coverage requested, and the applicable rating class at the time of the quote.

We appreciate the opportunity to provide these options and encourage consumers to compare coverage and pricing to determine what best fits their individual needs."
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Angie P Gomez

October 22, 2026

5 out of 5 rating by Angie P Gomez
"Sarai Vargas is the best agent you can work with. Great service and price!"
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Maria Gonzalez

October 22, 2026

5 out of 5 rating by Maria Gonzalez
"Mi experiencia con State farm es buena y la persona que me atendió que su nombre es Saraí fue exenlete y muy amable"
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Shihab Faiyaz

October 19, 2026

3 out of 5 rating by Shihab Faiyaz
"I had the pleasure to work with Monica Carle at Union, State Farm location. I went to the office to sort out three different problems/situation that . I didn’t make an appointment. I walked in, and she was right there. Super pleasant super nice super helpful. Took the time gave me itemized pricing for my three vehicles and most importantly the interaction made me feel comfortable and understood that I’m in good hands. I wish Monica the best and appreciate her supporting and helping us out."
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Alicia Bermudez

October 1, 2026

5 out of 5 rating by Alicia Bermudez
"Great service and looking for the best option to support my needs. I totally recommend it, it’s helping me to reduce cost by bundling with my other insurance without losing coverage."
We responded:
"Thank you Alicia, glad we were able to help! We appreciate you and your kind words."
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Shanae Henderson

September 24, 2026

1 out of 5 rating by Shanae Henderson
"A agent in their union office named Josh took an unauthorized payment out of my account on September 5, 2026 today is currently September 24 and I did not receive my payment back. He states he took it out trying to help me get my insurance reinstated from their company, but he took it out unauthorized they informed me that they was not gonna reinstate my insurance and I still have not received my money yet. I spoke to Josh last week stated how upset I was and he played and mocked me on the phone."
We responded:
"We apologize for the inconvenience, and we are actively working to correct the issue. Thank you for your understanding."
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Marie Lieb

September 10, 2026

5 out of 5 rating by Marie Lieb
"Would definitely recommend"
We responded:
"Thank you for your kind words Marie! Happy to help!"
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Suzann Schneider

September 4, 2026

5 out of 5 rating by Suzann Schneider
"Lisa and Monica were extremely helpful in getting me great rates on my home and auto coverage. They were extremely proficient and a pleasure to deal with. Would highly recommend them😊"
We responded:
"Thank you Suzann, Lisa and Monica are wonderful team members! Thank you for the positive feedback!"
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saliha62988

August 18, 2026

5 out of 5 rating by saliha62988
"It was an absolute pleasure working with Monica Carle to discuss my insurance needs. She went above and beyond answering all my questions and explaining my options! Thank you!!!"
We responded:
"Monica is a valued team member, and we thank you for your positive feedback!"
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David Mrowko

August 17, 2026

2 out of 5 rating by David Mrowko
"This office sent my business to collections for $225 after I told them SEVERAL times to charge the card on file which they have been charging for the past year. Makes absolutely zero sense.

Overall the staff is great and they are readily available."
We responded:
"David, we apologize for the miscommunications and appreciated your business."
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Pawel Siek

August 7, 2026

5 out of 5 rating by Pawel Siek
"Great personality, Perfect advisor and help with everything"
We responded:
"Pawel, we appreciate your business and your positive feedback! Glad to help with your insurance!"
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Anish Mistry

August 3, 2026

5 out of 5 rating by Anish Mistry
"I had a chance to get assistance from Monica Carle and she’s been very helpful and was able to suggest me the right path as well as was patient enough to answer all my queries and questions."
We responded:
"Anish, we agree! Monica is very knowledgeable about insurance, and we are glad you are happy! Thank you!"
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Oliver Shepherd

July 24, 2026

5 out of 5 rating by Oliver Shepherd
"I am Mr Oliver Shepherd. My experience with your representative was extremely great.I am very satisfied with the service rendered by your representative. I really admired the way how my concern was handled. It was highly professional and customer oriented.I will always recommend anyone who are interested in acquiring a motor vehicle insurance policy. Congratulations to you Sir."
We responded:
"Thank you for your kind words and recommendation, Oliver! Happy to assist with your auto insurance!"
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Freddy Martins

July 1, 2026

5 out of 5 rating by Freddy Martins
"Vald from State Farm was very helpful and detailed..He answered all my qestions and figured out the best coverage and plan for my insurance.. I am pleased to say he was very helpful and professional… thank you once again Vald from state farm…"
We responded:
"Thank you! Happy to help with your insurance questions and needs."
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Teddy Jean

June 30, 2026

5 out of 5 rating by Teddy Jean
"Had a great experience with vlad, very nice person and he takes his time to explain everything 🙏🏾"
We responded:
"Thank you for your positive feedback, much appreciated!"
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Jeniffer Rodriguez

June 26, 2026

5 out of 5 rating by Jeniffer Rodriguez
"My experience with them has been wonderful in particular Joshua Soto! Clear explanation, great service, timely replies and positive thoughts. Totally recommended!"
We responded:
"Thank you Jeniffer! We are pleased he was able to help with your insurance needs!"
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Lindon Beckles

June 26, 2026

5 out of 5 rating by Lindon Beckles
"Sarai did a great job helping me out with setting up insurance for my car"
We responded:
"Thank you Lindon! We appreciate your review regarding Auto Insurance from Dave Roy State Farm!"
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Joy Gauntlett-Williams

June 26, 2026

5 out of 5 rating by Joy Gauntlett-Williams
"My experience with David Roy, State Farm Insurance Agent was second to none.
When I didn't know what to do and where to turn I was reliably guided into making my decision as they went above and beyond to make sure I was satisfied. I'm over the moon happy for choosing State Farm insurance for my new car.
I would definitely recommend State Farm to anyone looking for professional assistance with such an investment. Good work State Farm"
We responded:
"Thank you for your glowing review and recommendation- it means a lot!"
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Sweet Ella

June 24, 2026

5 out of 5 rating by Sweet Ella
"When I was ready to change my Auto Insurance State Farm was introduced to me I got the most personable Agent named Vlad.
I explained how financially stressful it had become and he if could give me back the same benefits from my former Agency he told me he would try .
Well he came through for me with a saving of over $140 less per month.
He also bundled it with my home insurance which did help a lot.
He was always available for my questions and concerns and the transition was very easy and seamless
I would recommend State Farm for your motor vehicle insurance needs.
Ask for Vlad he's like the guy next door Easy to talk to.
Thanks Vlad,thanks State Farm"
We responded:
"Thank you for taking the time to write this glowing review!"
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Anthony Ebere

June 10, 2026

5 out of 5 rating by Anthony Ebere
"Vlad and Monica help me out
They did a great job
Kudos"
We responded:
"This means a lot Anthony! Thank you for the feedback!"
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Angel Mota

June 9, 2026

5 out of 5 rating by Angel Mota
"My experience with State Farm auto insurance has been wonderful… My agent name is Lisa. She walked me through my plan Lisa even gave me a super cool deal for homeowners renters insurance..Today My policy is much better than my previous insurance company. The app is so easy to work. I am so grateful I chose State Farm…"
We responded:
"Lisa is a valued team member and we appreciate your positive feedback!"
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LJ Heard

June 6, 2026

5 out of 5 rating by LJ Heard
"Monica Carle is terrific! She was patient and figured out the best plan for us."
We responded:
"Thank you, we agree Monica is terrific! Glad we assisted with your insurance needs!"
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Ana Regalado

May 13, 2026

5 out of 5 rating by Ana Regalado
"i had a wonderful experience with Monica Carle"
We responded:
"Thank you for your kind words, Ana!"
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Veronica Araujo

May 9, 2026

5 out of 5 rating by Veronica Araujo
"Monica is the person to go to! Always so understanding and patient!! Need more people like this in the world"
We responded:
"Wow, thank you for the review! Glad she could assist with your insurance!"